A fresh approach to people counting

Through accurate and accessible people counting data libraries have a reliable understanding of their footfall whether it is hourly, daily, weekly, monthly or yearly. This information helps the library to understand the success of events, groups, new initiatives and their impact on library occupancy and visitation.

Trusted by

Xovis 3D Sensor

Highly Accurate AI Powered Sensor

The Xovis 3D sensors master every people counting and people flow measurement challenge with high precision. This technology enables people counting and tracking in real-time.

AI-based algorithms further improve the accuracy and flexibility of people counting and people flow management.


High Accuracy

Staff Detection

Privacy Protection

Children Detection

IRS Advanced Cloud Reporting

Accessing the data via our cloud-based Reporting dashboard

Information from sensors is automatically stored on our Australian based server. It can be securely accessed over the internet and reports can be created on demand or scheduled to run automatically.

Real time live count

IRS Count data is updated around the clock and can show the live occupancy count for any monitored space.

Threshold Warning

Instantaneous warnings are sent to specific users if the number of visitor exceed a pre-set density limit.

Advanced Analytics

IRS Count can produce a number of in-depth analytical reports based on locations, time or day using both live and historic data.

Australian Server

IRS Count uses an Australian server to store information. This ensures data security and high latency speeds.

Case Study for Cockburn Libraries


The challenge

Removing paper processes and staff involvement

Library branches across the City of Cockburn, Western Australia had developed a manual process of gathering visitor statistics to meet their reporting obligations for council and the West Australian State library. This process was very hands-on for the staff. Each day at closure of the library, staff would be required to record the statistics from the security gate counter software (which incorporates people counting technology) into a monthly logbook. At the end of each month specific staff from each branch would collect the data andinput it into the recording and reporting system.

The solution and outcome for the library

City of Cockburn installed the Vector 4D people counters integrated with a cloud based reporting platform (IRSCount) across all three of their library branches. The counters allow hyper accurate detection and counting of people into an out of the library at an accuracy of 99.5%. The time of flight technology allows detection and separate counting of both adults and children further enhancing the functionality for library staff.

The cloud based IRSCount software allows for automated collection and analysis of people counting data. Relevant library staff can have data supplied on demand or sent in a report format to nominated email addresses as a scheduled service. In addition IRSCount provides real time visitation and occupancy data directly to library staff allowing them to monitor library occupancy to ensure compliance with government requirements. 

Following installation of people counting sensors across all libraries within the City of Cockburn the manual process of collection visitation has been completely removed. The visitor statistics are now emailed directly to one specific staff member resulting in less tasks at closing time and less staff involved in compiling statistics.

The result

Removing inaccuracy from visitor statistics

Previously the people count statistics were subject to error due to inaccuracies inherent within the older security gate technology. At one library site, because the gates are situated within the library and past the point where items are returned, counts would miss all of the statistics for visitors only returning items or just using our water fountain.

IRS Count allows the capture all of these visits, thus increasing our numbers while also making them more accurate.

Interpreting the statistics

Adrian Chester, library technology coordinator at the City of Cockburn says “The analytics portal allows us to easily identify trends, filter data by branches, and improve our decision making based on easy to read information. Density statistics have allowed us to visualise the busy times during given days and to staff accordingly. Real-time data reporting means that at any point of the day we can see how many visitors we have”

Training and support

The City of Cockburn library staff have reported that the analytics portal is very intuitive and the training session was thorough. Staff were quickly and easily bought up to speed with how to use the portal and how to interpret the statistics.

The ongoing support has been excellent. Any requests we have had have been actioned and responded to immediately.